Mobile Doorman Acquired by Zego
The acquisition of Mobile Doorman enables Zego to further solidify its position as a PropTech leader and expand its mobile platform that allows multifamily operators to elevate their resident experience.
Mobile Doorman provides mobile resident engagement and data analytics solutions to the multifamily real estate industry.
The Company provides branded multifamily community applications, empowering owners and property managers to deliver a modern, digitally connected resident experience and increase NOI through higher resident satisfaction and retention.
A portfolio company of Vista Equity Partners
San Diego, CA
PRESS RELEASE OVERVIEW
SEG Client, Mobile Doorman, Acquired by Zego
February 4, 2021 – Zego (Powered by PayLease), the property technology company that powers resident experience management for the multifamily and HOA industry, today announced the acquisition of Mobile Doorman, the multifamily industry’s leading mobile resident engagement and data analytics solution. This is Zego’s third acquisition in two years and reflects the rapidly evolving demands of the rental housing industry, including modernization of mission-critical processes like leasing, communication, maintenance, and payment collection.
Mobile Doorman provides a customizable, branded app for multifamily operators and residents to engage via mobile devices. The fully customizable tool heightens the residents’ experience, helps community managers operate more efficiently, and enables property management companies to achieve higher profitability and streamlined workflows.
With the Mobile Doorman acquisition, Zego further solidifies its position as a PropTech leader and expands its mobile platform that enables multifamily operators to elevate their resident experience. Mobile Doorman’s solution adds a robust set of features and functionality, such as lease renewals and resident data analytics, along with a strong customer base with more than one million residents. By integrating Mobile Doorman’s solution into its platform, Zego broadens its offerings to property management companies seeking to increase resident satisfaction and boost operational efficiency.
“Mobile Doorman pioneered the concept of branded multifamily community apps,” said Dirk Wakeham, CEO of Zego. “Today, property management companies that provide a modern mobile-first resident experience are thriving with increased NOI, driven by higher resident satisfaction and retention. Combining Mobile Doorman’s solution with Zego’s platform further enhances our easy-to-use mobile app, which delivers an improved, digital resident experience.”
Zego will offer the Mobile Doorman solution alongside Zego EngageTM, a mobile app that drives resident engagement, empowers staff, and increases NOI. In doing so, Zego accelerates its product roadmap focused on supporting residential property operators in modernizing their resident experience – an evolution that began with PayLease’s acquisition of Zego in 2019. PayLease rebranded to Zego (Powered by PayLease) in February 2020 and acquired RentTrack’s payment business later that year. The Mobile Doorman acquisition represents the latest step in Zego’s resident experience management platform journey.
“We’re excited to join a fantastic team who, like us, works hard to support property management companies in improving resident retention and improving their NOI,” said Nitin Vig, CEO of Mobile Doorman. “This is great news for our customers, especially those who’ve asked for additional integrations of payments and convergent utility billing. Zego shares our vision of building a bridge between what residents expect and what property managers provide from a service and mobile technology standpoint.”
As CEO of Mobile Doorman, Vig has led its rapid growth and industry-leading feature innovation since 2019 and will continue working with Zego’s leadership team to further Zego’s leadership in resident experience management solutions.
“With the addition of Mobile Doorman’s customer base, Zego’s comprehensive mobile app now serves more than 2,500 multi-family communities. We are well-positioned to make a difference managing the resident experience,” Wakeham said. “We’re bringing together two innovative companies with a passion for streamlining resident and property management interactions and operations. Current and future customers can expect significant benefits as a result of this acquisition.”